Product Information

• - Depending on the destination, shipping may take 2-7 business days.
  Delivery time may vary depending on the location and circumstance.
• - Weekends and public holidays are exempt from the shipping period.

* Expect delays due to unexpected weather, out of stockage, incorrect postal code, etc.

• - Go to Shopping mall > Shortcuts > Shipment Tracking

• - Contact Customer Support Center

• - Credit card, Debit card, Bank Deposit, Money Orders

• - Visa / Mastercard / American Express / Discover

• - Orders cannot be cancelled once completed.
• - For more inquiries, contact Customer Support Center

• - If for any reason, you are not satisfied with our products, you may return them within 30 days of purchase for an exchange or refund of the product price and applicable tax. All products are returnable if the product is in the same condition as when purchased including the product packaging or if you discover the product defects.
• - If your package or content(s) arrives damaged or is missing, you must notify our Customer Support Center via Phone: 253-946-2344 or Email: atomy_usa@atomypark.com between 15 and 60 days from the Date you placed an order.

• - We cannot accept returns for used products or for individual items that belong to a set.
• - Products cannot be returned if:
  1. Product is damaged due to the sales rep's responsibility.
  2. The value of the product has been reduced due to partial use of product.
  3. Damage to outside wrapping.

• - In case of a refund, all distributed commission and mastership will be readjusted accordingly.

• - Fill out the RETURN REQUEST FORM (My Office > Support > Resources) and send along with product(s) to:
• - Atomy America Inc.

  33801 1st Way S. Ste #301 Federal Way, WA 98003 U.S.A

  Tel: 253-946-2344

  Fax: 253-946-2345