• The recommended intake of HemoHIM is 2 sachets per day, although this may vary according to individual needs and circumstances.

  • The recommended intake of Atomy Hongsamdan is 1 sachet per day.​

  • The recommended intake of Atomy Probiotics 10+ is 1 capsule per day. It can be taken as is or mixed with water or other drinks according to your preference.

  • The recommended intake of Atomy Alaska E-Omega 3 is 2 capsules per day, taken with water after a meal.​

  • The recommended intake of Atomy 100% Pure Spirulina is 1 capsule at a time, twice a day.​

  • If you are not satisfied with Atomy Canada products for any reason, you may return them within 30 days of purchase. Here are the steps for product returns:


    Product Returning Policy:
    - Submit a return request within 30 days of purchase.
    - Ensure products are in the same condition as when purchased, including the packaging.
    - The customer is responsible for shipping charges for returns.
    - Refund will be issued back to the original form of payment once the item is inspected.

    Product Returning Steps:
    1. Send an email to Atomy Canada Customer Support Centre at atomy_ca@atomypark.com with the Return Request Form (available on the 'Resource' page) to receive authorization for returns.
    2. Once authorized, return the item(s) ensuring they meet the return policy criteria.

    3. Refund will be issued back to the original form of payment once the item is inspected.

  • No, it is not allowed to return individual products included in the set separately.

    For instance, if you order a set such as the Evening Care 4 Set, you won't be able to return only a single product from the set, such as the Deep Cleanser. Instead, you will need to return the entire set, which includes all 4 products.    ​

  • Yes, the return deadline is 30 days from the original purchase date. To initiate a return, please submit a Return Request Form, which can be found on the 'Resource' page.

    Please note that returns cannot be accepted if the product is expired, damaged, or has been used. The product must maintain the same condition as when purchased, including the packaging.    ​

  • Unfortunately, once an order has been processed, it is not possible to add, subtract, or combine items within the order. We kindly advise you to review your order details thoroughly before confirming the purchase to avoid any discrepancies.​

  • Orders placed on weekends and Fridays are processed on the following Monday. All orders are shipped via standard ground shipping, typically with an estimated delivery time of 4 to 8 business days. However, it's important to note that delivery times may vary, especially during holidays or due to weather delays.